Warranty & Service
Your shades are covered by the warranty terms provided with your order, and our Brooklyn-based team is here for adjustments and service after installation.
Warranty coverage
Apollo Shades products are covered by the warranty terms provided with your order, together with the manufacturer warranties for motors and components.
Coverage depends on the product and motor, so we confirm the terms for your products with your quote.
Warranties do not cover misuse, improper care, normal wear, or damage caused by others.
Service
Adjustments
Many adjustments, such as motor limit settings or re-tensioning a clutch, can be handled quickly.
Warranty repairs
Coordinated by our Brooklyn-based service team with the manufacturer where needed.
Requesting service
Call us or send a message with your name, address and a short description of the issue. If you have your order or quote number, include it so we can find your products quickly.
Planning new shades?
Book a free consultation or request a quote, and we will confirm the warranty terms for the products you choose.
Or call (212) 209-0654